General booking conditions

The present General Conditions of Reservation (hereinafter General Conditions) will regulate the commercial relationship that arises between HOSTAL CREATIVE ROOMS SL and the user or client for the hiring made through the forms that HOSTAL CREATIVE ROOMS SL puts at your disposal in your www.creativeroomslvc.com.

The reservation through the websites of HOSTAL CREATIVE ROOMS SL will imply the express acceptance, by the client or user of the pages, of these conditions, as well as of the conditions of use established for the navigation of the user by the pages property of HOSTAL CREATIVE ROOMS SL.

These conditions will be applicable without prejudice to the application of legal rules on the subject that are applicable for each case.

The General Contracting Conditions regulate the distance selling relationship between HOSTAL CREATIVE ROOMS SL and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Conditions of Contracting, Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, Organic Law 15/1999, of December 13, on Data Protection of Personal Character, Law 7/1996, of January 15 of Retail Trade Regulation, and Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.

HOSTAL CREATIVE ROOMS SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any admissible form in law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, HOSTAL CREATIVE ROOMS SL reserves the right to apply, in certain cases, a particular contracting conditions in preference to these General Conditions when it deems appropriate, announcing them in a timely manner.

Pre-booking information

HOSTAL CREATIVE ROOMS SL informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalization of the reservation.

Likewise, HOSTAL CREATIVE ROOMS SL informs that the user can have access to the conditions of use available on the website.

For the reservation with HOSTAL CREATIVE ROOMS SL through its website, the user or client expressly declares to know, understand and accept these conditions of use and the General Conditions. In the same way, the user declares to be of legal age and have the legal capacity and to act necessary to access the websites of HOSTAL CREATIVE ROOMS SL and the contracting through them. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registry as a client, not being able to assign them to another.

Once the reservation has been made, the user will see the confirmation of their reservation on the screen, and can print this as proof of the reservation made.

The reservation confirmation and the reservation receipt (printing made by the user) will not be valid as an invoice.

OPERATION OF THE RESERVATION

Offer reservations and price reference.

In compliance with the regulations in force and, especially of the Law 34/2002 on services of the information society and electronic commerce, HOSTAL CREATIVE ROOMS SL offers in the corresponding section for the formalization of the reservation information on all the possible reserves, their characteristics and prices. However, HOSTAL CREATIVE ROOMS SL reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing the content of them. In this way, the products and / or services offered at any time by the website of HOSTAL CREATIVE ROOMS SL will be governed by the General Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products and / or services.

Price indication.

Each possible reservation offered will have indicated its price and if it has incorporated the VAT or any other tax that, in its case, is applicable. The prices indicated on the screen will be those valid at any time except typographical error. When the price is different for the reason stated above, HOSTAL CREATIVE ROOMS SL will notify the client, via e-mail, before proceeding with the collection of the reservation.

Availability.

The availability of the offers offered by HOSTAL CREATIVE ROOMS SL through its website may vary depending on the demand of customers. Although HOSTAL CREATIVE ROOMS SL updates the database periodically, the reservation requested by the client could be complete at that time. In this case, HOSTAL CREATIVE ROOMS SL will send an e-mail to the client informing him of the impossibility of the availability of the offer.

Payment methods.

HOSTAL CREATIVE ROOMS SL has two reservation methods:

– Refundable Rate

– Non-refundable Rate

If you select the no refund method, the charge will be made immediately on the credit card that you have provided during the booking process.

If you have selected the reimbursement method, the data of a credit card, reservation holder, will be requested to guarantee the effectiveness of the same. We remind you that the establishment does not charge your credit card when making this reservation. The card is only used as a guarantee. The establishment reserves the right to check the validity of the credit card before the arrival of the client. The invoice corresponding to the reservation will be paid directly at the establishment, either in cash, with a credit card or in any other way accepted by the establishment.

Cancellation of reservation.

– Non-refundable Rate: there will be no option to cancel the reservation and therefore, will not give rise to the refund of the amount paid.

– Refundable Rate: if the cancellation is made 7 days in advance, the establishment will not charge the credit card provided during the reservation process. If the cancellation is made less than 7 days in advance or there is no person on the day of entry, it will entitle the establishment to charge on the credit card provided, the amount equivalent to the first night reserved.

Withdrawal.

As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, the supply of services or goods made in accordance with consumer specifications or clearly personalized, or that, by their nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.

DATA PROTECTION

In accordance with what is established in the current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by HOSTAL CREATIVE ROOMS SL with CIF B98891195 and registered office at PLAZA DEL AYUNTAMIENTO, 7 -3ª 46001, VALENCIA, with the purpose of facilitating, expediting and fulfilling the commitments established between both parties. In compliance with current regulations, HOSTAL CREATIVE ROOMS SL informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.

As long as you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.

HOSTAL CREATIVE ROOMS SL informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. That is why HOSTAL CREATIVE ROOMS SL undertakes to take all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.

In accordance with the rights conferred by the current regulations on data protection may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their personal data and consent given for the treatment of the same, directing your request to the postal address indicated above or to the email info@creativeroomsvlc.com.

You can go to the competent Control Authority to present the claim you consider appropriate.

APPLICABLE LEGISLATION AND JURISDICTION

Likewise, HOSTAL CREATIVE ROOMS SL reserves the right to present civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction complying with the rules on jurisdiction and competence In this regard, HOSTAL CREATIVE ROOMS SL has its address in VALENCIA, Spain.

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